Shipping policy

FiBi Candy Body Jewelry  
SHIPPING POLICY  
Effective Date: April 2026  

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1. Order Processing  

Orders are processed within 1–3 business days after payment confirmation.  

For customized or anodized items, additional processing time may be required. Our team may contact you if confirmation is needed before proceeding.  

Orders are not processed on weekends or holidays.

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2. Domestic Shipping (Philippines)  

We ship nationwide across the Philippines.  

Estimated delivery times:  

  • Metro Manila: 1–3 business days  
  • Provincial areas: 3–7 business days  

Shipping fees are calculated at checkout based on your location and selected courier.

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3. International Shipping  

We offer shipping to select countries.  

Estimated delivery times vary depending on destination and courier.  

Customers are responsible for any applicable:  

  • Customs duties  
  • Import taxes  
  • Additional fees imposed by local authorities  

FiBi Candy is not responsible for delays caused by customs processing.

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4. Shipping Confirmation and Tracking  

Once your order has been shipped, you will receive a confirmation message with a tracking number.  

Customers are responsible for monitoring their shipment status and coordinating with the courier when necessary.

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5. Delivery Responsibility  

Once an order has been dispatched, FiBi Candy is not responsible for delays caused by third-party couriers. However, we will assist customers in coordinating with the courier when possible.

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6. Incorrect Shipping Information  

Customers are responsible for providing accurate shipping details.  

FiBi Candy is not liable for delays or failed deliveries due to incorrect or incomplete address information.

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7. Failed Delivery and Return to Sender  

If a package is returned due to failed delivery attempts or refusal to receive the item, additional shipping fees may apply for re-delivery.

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8. Delays  

Delivery timelines are estimates and may be affected by:  

  • Courier delays  
  • Weather conditions  
  • Peak seasons  
  • Customs processing (for international orders)  

We appreciate your patience in such situations.

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9. Contact Us  

For shipping-related concerns, please contact us through our official website or social media channels.

FiBi Candy Body Jewelry  
Website: fibicandy.com  
Philippines  

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© 2026 FiBi Candy Body Jewelry. All rights reserved.