Terms of service
FiBi Candy Body Jewelry
TERMS AND CONDITIONS
Effective Date: April 2026
1. Acceptance of Terms
By accessing or purchasing from the FiBi Candy Body Jewelry website (fibicandy.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.
FiBi Candy Body Jewelry reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.
2. About FiBi Candy Body Jewelry
FiBi Candy Body Jewelry is a Philippine-based online retailer specializing in high-quality body jewelry made from ASTM F136 titanium.
We take pride in:
- SGS Certified products — meeting internationally recognized quality and safety standards
- A registered trademark — the FiBi Candy name, logo, and branding are protected under the Intellectual Property Office of the Philippines (IPO)
Our products are sold exclusively through our official website. FiBi Candy is not responsible for counterfeit or unauthorized products sold through third-party platforms.
3. Products and Materials
All FiBi Candy Body Jewelry products are made from ASTM F136 titanium, widely recognized for its quality and suitability for body jewelry. However, individual preferences and experiences may vary.
We strongly recommend:
- Consulting a professional piercer before purchasing jewelry for new or healing piercings
- Checking with a medical professional if you have known sensitivities or allergies
- Following proper aftercare procedures
FiBi Candy does not provide medical advice. Product descriptions are for informational purposes only and do not replace professional guidance.
4. Customization (Anodizing Service)
FiBi Candy Body Jewelry offers optional anodizing services, allowing customers to customize the color of certain titanium jewelry pieces.
By selecting anodizing, you acknowledge and agree that:
- Anodizing is a custom modification performed upon request
- Final color results may vary due to material composition and process limitations
- Certain color requests may not be achievable or may differ slightly from expectations
- Our team may contact you to confirm or adjust your selected color based on feasibility
All anodized items are considered custom-made products and are not eligible for return or exchange, except in cases of verified defects or fulfillment errors.
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5. Orders and Payment
By placing an order, you confirm that all information provided is accurate and complete. Orders are subject to acceptance and availability.
We accept the following payment methods:
- GCash
- Maya
- Credit/Debit Card
- Bank Transfer
- Cash on Delivery (COD)
- PayPal
FiBi Candy reserves the right to cancel or refuse any order at our discretion, including cases of suspected fraud, payment failure, or pricing errors. A full refund will be issued if payment has been collected.
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6. Pricing
All prices are listed in Philippine Peso (PHP) unless otherwise stated. Prices are subject to change without notice.
In the event of a pricing error, FiBi Candy reserves the right to cancel the affected order and notify you promptly.
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7. Shipping and Delivery
7.1 Domestic Shipping (Philippines)
We ship nationwide. Delivery times and fees vary depending on location and courier.
7.2 International Shipping
We ship to select countries. Customers are responsible for customs duties, taxes, or import fees. FiBi Candy is not liable for delays caused by customs.
7.3 Delivery Responsibility
Once an order has been dispatched and a tracking number has been provided, FiBi Candy is not responsible for delays caused by third-party couriers. However, we will assist customers in coordinating with the courier when possible.
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8. Returns and Exchanges
Due to the intimate and hygienic nature of body jewelry, all sales are final.
We do not accept returns or exchanges once an order has been dispatched.
Exceptions may apply only if:
- You received the wrong item
- The item has a confirmed manufacturing defect
Customized or anodized items are strictly non-refundable and non-exchangeable once processed.
To report an issue, contact us within 48 hours of receiving your order with photos and order details.
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9. Intellectual Property
All content on the FiBi Candy website — including brand name, logo, product images, descriptions, and design — is protected under Philippine intellectual property laws (Republic Act No. 8293).
Unauthorized use or reproduction is strictly prohibited and may result in legal action.
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10. User Conduct
By using our website, you agree not to:
- Use the site for unlawful purposes
- Attempt unauthorized access
- Provide false information
- Copy or exploit content without permission
- Disrupt website functionality
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11. Disclaimers and Limitation of Liability
FiBi Candy provides its website and products on an "as is" basis.
We do not guarantee that the website will be uninterrupted or error-free.
To the fullest extent permitted by law, FiBi Candy shall not be liable for:
- Product misuse or adverse reactions
- Delivery delays caused by third parties
- Data breaches beyond our control
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12. Privacy Policy
FiBi Candy collects personal information solely for order processing, customer support, and improving user experience.
We do not sell or share personal data with unauthorized third parties.
All data is handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).
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13. Governing Law
These Terms shall be governed by the laws of the Republic of the Philippines.
Any disputes shall fall under the jurisdiction of Philippine courts.
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14. Contact Us
For inquiries regarding these Terms and Conditions, please contact us through:
FiBi Candy Body Jewelry
Website: fibicandy.com
Philippines
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© 2026 FiBi Candy Body Jewelry. All rights reserved.
Trademark registered with the Intellectual Property Office of the Philippines (IPO).